Your Mission: Turn Strategy into Success Stories At GK – a global leader in retail technology and part of the Fujitsu Group – you´re not just managing projects, you are driving transformation. As a Project Manager (all genders) you´ll lead strategic initiatives for Central and Latin America`s largest retailers, ensuring every milestone delivers measurable impact.
Shape the Future of AI‑Driven Retail Experiences At GK – a global leader in retail technology and part of the Fujitsu Group – you won’t just manage projects. You’ll help redefine how retailers use AI to elevate customer experiences, streamline operations, and unlock new business potential.
Shape the Future of AI‑Driven Retail Experiences At GK – a global leader in retail technology and part of the Fujitsu Group – you won’t just manage projects. You’ll help redefine how retailers use AI to elevate customer experiences, streamline operations, and unlock new business potential.
Kommunikationsstärke und Teamgeist Sehr gute EDV-Kenntnisse (MS Office, MS Project, Projektkommunikationssystem) Führerschein Klasse B Wir bieten Einen abwechslungsreichen und attraktiven Arbeitsplatz, ausgestattet mit moderner Hard- und Software Gleitzeitregelung und die Möglichkeit zu Mobil Office Tagen Viel Gestaltungsfreiheit in einem hochmotivierten Team Flache Hierarchien, schnelle Entscheidungswege und Kommunikation auf Augenhöhe Eigenverantwortliches Arbeiten und Raum für Ideen Die Möglichkeit einer betrieblichen Altersvorsorge mit Arbeitgeberzuschuss Hinweis: Die Position ist im Tochterunternehmen Form Nord angesiedelt.
Schwitzke Project GmbH sucht in Berlin eine/n Bauleitung Innenausbau (all genders) (ID-Nummer: 13536697)
Kommunikationsstärke und Teamgeist Sehr gute EDV-Kenntnisse (MS Office, MS Project, Projektkommunikationssystem) Führerschein Klasse B Wir bieten Einen abwechslungsreichen und attraktiven Arbeitsplatz, ausgestattet mit moderner Hard- und Software Gleitzeitregelung und die Möglichkeit zu Mobil Office Tagen Viel Gestaltungsfreiheit in einem hochmotivierten Team Flache Hierarchien, schnelle Entscheidungswege und Kommunikation auf Augenhöhe Eigenverantwortliches Arbeiten und Raum für Ideen Die Möglichkeit einer betrieblichen Altersvorsorge mit Arbeitgeberzuschuss Hinweis: Die Position ist im Tochterunternehmen Form Nord angesiedelt.
•Experiences with senior stakeholder management and strong communication /presentation skills. •Experience in project / risk management and financial management (budgeting, forecasting, strategic planning) for public cloud services. •Multi-tasking and prioritization skills and ability to work highly self-managed.
Frequentis Orthogon GmbH sucht in eine/n Project Quality Manager (all genders) (ID-Nummer: 13716291)
Your Task Provide technical consulting to customers and internal teams on suitable upgrade solutions Prepare technical and commercial proposals tailored to customer requirements Conduct needs analyses and develop upgrade concepts based on customer demands Deliver product presentations and technical trainings for customers and internal stakeholders Support upgrade projects from initial inquiry through implementation Collaborate with Engineering, Product Management, and Service to ensure technical feasibility Monitor market trends and customer needs to identify new business opportunities Your Profile Degree in Engineering, Renewable Energy, or a related technical field 3–5 years of experience in technical sales, project management, or customer consulting, ideally in wind energy or renewables Solid understanding of mechanical and electrical systems or IT and SCADA; knowledge of wind turbines is an advantage Familiarity with process design, KPI tracking, and efficiency tools Excellent communication and presentation skills with strong intercultural awareness; client‑facing experience is an asset Proactive, solution‑oriented mindset with strong analytical and problem‑solving abilities Ability to work cross‑functionally and internationally in a fast‑paced environment Proficiency in MS Office; experience with CRM or ERP systems is beneficial Fluent in English and German; Spanish is a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
As being part of this team, you will provide end-to-end security consultancy on cloud application and infrastructure, building security into our IT solutions from very beginning. The projects will seek your advice and support along the risk position of the service in its lifecycle. Your work is essential to protect DPDHL group’s information assets in a dynamic threat landscape by secure design.
We’re currently looking for a skilled and enthusiastic Senior Platform Engineer (m/w/d) to join our Commerce Cloud Platform team in the Commerce Business Unit. In this role, you’ll work on exciting projects, including scaling our cloud-based infrastructure to support our growing online shop customer base. As a Senior Platform Engineer, you’ll be part of a key team that helps our development teams manage their infrastructure efficiently.
Your profile Education: Bachelor/Master Degree in Computer Science, Statistics, or Business Informatics / Administration / Economics with a quantitative background or comparable.Experience: At least 3 years of BI experience and process managementLanguage skills: Excellent written and spoken English skills;Technical Skills:At least 1 year of experience with S/4, BW/4, and DatasphereAt least basic knowledge of SQLExperience in using statistical methods and its application to business process Experience in the Google Cloud, especially BigQuery and Data Studio, is appreciated Project management experience and working with scrum is a plus.Soft Skills:Business acumen: Quick understanding of business processes is a must.Problem-solving: Strong abilities to figure out solutions and a keen eye for details.Communication: Excellent skills in both writing and speaking to explain technical things clearly.Attitude: A proactive attitude, meaning you like to take initiative, and a strong desire to learn and grow your career in database administration.Teamwork: Ability to work effectively both on your own and as part of a larger team.
Nice to have Experience in ecommerce platform migrations or replatforming projects. Background in pre-sales engineering or post-sales consulting. Familiarity with platforms like SCAYLE, Salesforce Commerce Cloud, CommerceTools, SAP Commerce Cloud (Hybris), or Shopify Plus.
As part of our dynamic, ambitious, and data-driven Paid Social & App Marketing Team, you’ll join a supportive environment that values collaboration, innovation, and knowledge-sharing. We work with focus and passion – whether through close project collaboration or connecting at team events. As a Marketing Manager (m/f/d) App Marketing, you will take ownership of planning, executing, and optimizing App Marketing and Paid Social campaigns across multiple platforms.
Responsibilities Lead end-to-end implementation and migration projects for enterprise clients Define and document target architectures, integrating SCAYLE with client systems (ERP, PIM, CRM) Provide guidance on SCAYLE platform capabilities, APIs, and composable commerce Translate business requirements into technical specifications and actionable work packages Collaborate with external partners to ensure delivery quality and standards compliance Review and validate integrations: REST APIs, webhooks, and asynchronous data flows Support cross-functional teams in resolving technical blockers Requirements Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field 5+ years in enterprise ecommerce architecture, digital consulting, or technical lead roles Proven experience leading large-scale SaaS or MACH replatforming projects Deep knowledge of e-commerce architectures: Storefronts, OMS, PIM, CMS, ERP ntegrations Expert in MACH principles (Microservices, API-first, Cloud-native, Headless) Hands-on experience with REST APIs, webhooks, and event-driven architectures Strong problem-solving, consultative mindset, and clear communication skills YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
Register now and look forward to many interesting and suitable positions and projects. Development and implementation of integration and verification strategies in line with project planning, with the aim of successfully advancing innovative and intelligent productsDefinition, further development and continuous optimisation of overarching verification methods based on system requirements and use casesPlanning and ensuring all verification activities in terms of schedule, infrastructure, budget and quality standardsCoordination, implementation and monitoring of test processes in close cooperation with development departments and verification teamsAnalysis of test results, risk assessment and derivation of appropriate measures to improve qualityDefinition of series tests taking into account risk analyses and statistical methodsClose cooperation with project managers, development and verification engineers, validation managers and external partners.
Register now and look forward to many interesting and suitable positions and projects. Development and implementation of integration and verification strategies in line with project planning, with the aim of successfully advancing innovative and intelligent products Definition, further development and continuous optimisation of overarching verification methods based on system requirements and use cases Planning and ensuring all verification activities in terms of schedule, infrastructure, budget and quality standards Coordination, implementation and monitoring of test processes in close cooperation with development departments and verification teams Analysis of test results, risk assessment and derivation of appropriate measures to improve quality Definition of series tests taking into account risk analyses and statistical methods Close cooperation with project managers, development and verification engineers, validation managers and external partners.
In return, we expect you to know the in’s and out’s of Node, sucessfully delivering scalable and resilient projects to Production. You should be eager to get your hands dirty with microservices and APIs, but we’ll make sure you touch the full stack – our NoSQL database, global API gateway, Machine Learning engine, public cloud infrastructure (GCP) and many more.
Tieto Germany GmbH sucht in eine/n (Senior) IT Project Manager (m/f/d) – Tieto Tech Consulting (ID-Nummer: 13664322)
High autonomy and ownership: You are motivated, take matters into your own hands, and can lead a complex project or process with little oversight from your manager. Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g.
And it does so with a unique concept: It takes on the complete responsibility for innovative IT & SAP projects while at the same time defying the "War for Talent" with customized and scalable staffing services for holistic IT sourcing and can scale to any size in any technology through global and flexible team augmentation.
As part of our team, you will take on the following responsibilities: You manage, monitor and continuously develop service and performance relationships with external partners and service providers in a cloud environment.You gather, assess and translate business requirements from internal departments into sustainable and scalable cloud services.You continuously optimize existing services and service level agreements, balancing quality, performance and cost efficiency.You support the definition, sourcing and implementation of new service offerings and actively contribute to the selection of suitable service providers.You evaluate new technologies and alternative solutions and provide well‑founded recommendations to meet current and future business requirements.You plan, coordinate and deliver IT and cloud projects end‑to‑end, from conception and implementation through testing, rollout and transition into operations.You perform economic evaluations of cloud and infrastructure costs and actively drive cost optimization initiatives in line with FinOps principles.You design and implement measures to increase efficiency, for example through automation and the use of AI‑based solutions.
As an Dutch-speaking Working Student (m/f/d) you will translate various texts and support the team with their projects. Consequently, valuable insights into the development of dutch-speaking markets will be gained. Responsibilities Provide dedicated support to our Markets team across Content, Brand & Advertising, and Online Marketing to ensure our brand resonates locally.
Act as a role model for your team, keep spirits high and bring drive into your projects. MySQL Python Google BigQuery Gitlab What you will do Manage your team independently and take responsibility for the team’s output as well as end-to-end feature conception & planning Steer an experienced development team within an agile working culture (SCRUM, Kanban) – organize and moderate agile meetings (e.g., standup, planning, retrospective, feature demonstrations, etc.)
Change Management Create playbooks, training materials, and run enablement sessions for brand teams Act as the primary point of contact for CRM best practices and troubleshooting Profile Bachelor’s degree in Marketing, Business, or related field 3+ years in CRM, email marketing, or lifecycle marketing (multi-brand experience preferred) Proven track record with Salesforce Marketing Cloud or similar ESP Experience with CRM systems (Microsoft Dynamics preferred) GDPR and data privacy best practices, lifecycle marketing strategies and automation frameworks, familiarity with Jira or similar project management tools Workplace: Bolzano, Milano (IT) or Kiefersfelden (DE) If you are interested to work in a challenging, international and dynamic environment then apply now!
Change Management Create playbooks, training materials, and run enablement sessions for brand teams Act as the primary point of contact for CRM best practices and troubleshooting Profile Bachelor’s degree in Marketing, Business, or related field 3+ years in CRM, email marketing, or lifecycle marketing (multi-brand experience preferred) Proven track record with Salesforce Marketing Cloud or similar ESP Experience with CRM systems (Microsoft Dynamics preferred) GDPR and data privacy best practices, lifecycle marketing strategies and automation frameworks, familiarity with Jira or similar project management tools Workplace: Bolzano, Milano (IT) or Kiefersfelden (DE) If you are interested to work in a challenging, international and dynamic environment then apply now!
Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic and structured approach to problem-solving, consistently delivering efficient, data-driven solutions.
In return, we expect you to know the in’s and out’s of Node, sucessfully delivering scalable and resilient projects to Production. You should be eager to get your hands dirty with microservices and APIs, but we’ll make sure you touch the full stack – our NoSQL database, global API gateway, Machine Learning engine, public cloud infrastructure (GCP) and many more.
As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery.You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios.You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI.You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services.You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity.You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases.You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management.You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes.You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.
Dein Profil als Integration Specialist (m/w/d) am Standort Erlangen Proven experience in cloud migration projects, especially GCP to Azure. Degree in Computer Science or equivalent qualification. Strong knowledge of modern development tools (e.g., MS Visual Studio).
Dein Profil als Integration Specialist (m/w/d) am Standort Erlangen Proven experience in cloud migration projects, especially GCP to Azure. Degree in Computer Science or equivalent qualification. Strong knowledge of modern development tools (e.g., MS Visual Studio).
MySQL Python Google BigQuery Gitlab What you will do Conduct in-depth analyses on shop user behavior to uncover actionable insights Drive shop optimization and growth by providing analytical insights to Business and Product Owners and influencing product enhancements Shape the success metrics for our shop, developing and monitoring KPIs that directly impact millions of users’ shopping experiences Provide full-cycle A/B test analytical support to optimize shop performance Define tracking requirements and support QA of tracking implementations to ensure data accuracy and reliability Design and implement advanced dashboards, enabling self-service analytics across the organization Collaborate with multiple stakeholders across the organization to answer shop-related questions with analytical insights, supporting business decision-making Who you are Advanced proficiency in SQL for complex data analysis and querying large datasets Expertise in e-commerce KPIs and funnel analysis Solid understanding of web analytics and experience working with frontend tracking data (GA4 experience is a plus) Experience with data visualization tools (e.g., Looker Studio, Tableau, or similar) to create compelling dashboards and reports Advanced knowledge of A/B testing methodology and statistical analysis for experiment design and interpretation Strong understanding of customer segmentation and cohort analysis in the e-commerce context Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic approach to problem-solving, consistently delivering efficient, data-driven solutions.
Register now and look forward to many interesting and suitable positions and projects. Take over the setup of interfaces (expected 6 endpoints) between Salesforce and MS Project Operations based on Azure Functions The affected data objects for the interfaces are Opportunity, Account and Portfolio (custom object).4 transfers from SF to MSPO are planned - Additionally, 2 transfers from MSPO to SF are planned Support the mapping of the data fields between the two systems via our middleware (Azure Functions) Accompany the integration tests after the setup and take over possible troubleshooting both on the test installation and later on the production environment Support our project team in communication with the involved parties (Sales specialist department, IT operations team, IT middleware team, implementation partner for MS Project Operations) Support the IT middleware team and the IT operations team in the setup of meaningful error messages / system feedback in case of errors Additionally perform a few smaller adjustments to our existing Salesforce installation (e.g. introduce a new variable or implement a new flow for automation or add 2-3 additional fields) Create documentation of the performed adjustments and the functionality of the interface for our operations team.
Register now and look forward to many interesting and suitable positions and projects. Take over the setup of interfaces (expected 6 endpoints) between Salesforce and MS Project Operations based on Azure FunctionsThe affected data objects for the interfaces are Opportunity, Account and Portfolio (custom object).4 transfers from SF to MSPO are planned - Additionally, 2 transfers from MSPO to SF are planned Support the mapping of the data fields between the two systems via our middleware (Azure Functions)Accompany the integration tests after the setup and take over possible troubleshooting both on the test installation and later on the production environmentSupport our project team in communication with the involved parties (Sales specialist department, IT operations team, IT middleware team, implementation partner for MS Project Operations)Support the IT middleware team and the IT operations team in the setup of meaningful error messages / system feedback in case of errorsAdditionally perform a few smaller adjustments to our existing Salesforce installation (e.g. introduce a new variable or implement a new flow for automation or add 2-3 additional fields)Create documentation of the performed adjustments and the functionality of the interface for our operations team.The Salesforce installation used is a version of Salesforce Manufacturing Cloud - Sales - Unlimited Edition (currently release Winter '26) adapted to the needs of the customerThey have a test instance on which the adjustments should first be implemented and tested, and a separate instance for production on which the changes must later be taken live Solid experience with SalesforceExperience with Azure FunctionsExperience with MS Project Operations Language: English100% RemoteEU Only Ihr Kontakt Referenznummer 864378/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
If you know the Greek market by heart, understand key business drivers, and are eager to learn more about scaling a business locally, you are the perfect match! Previous experience in e-commerce, customer service or project management is a plus. As Junior Operations Manager for Greece and Cyprus (m/f/d), you will support the Country Manager in localizing content to ensure our global strategy resonates with the local market.
WHAT YOU WILL DO Work with people responsible for architectural communication in all regions of IT Services and in DP DHL Business divisions Communicate all important news to the architectural community effectively Analyze public events regarding IT architecture and bring them to the attention of the members of the team Lead definition, initiation and design of architecture in projects/ programs and coordinate collaboration with external service providers Apply standard methodologies when creating new architecture, programs and applications or when maintaining existing ones Document work using the required standards, methods and tools May oversee the completion of projects and may contribute to employees’ professional development Act as Technical lead of development teams on issues of performance, tools, and standards WHAT YOU SHOULD HAVE Excellent written and verbal communication skills with the desire to share technical knowledge and information with others.
And it does so with a unique concept: It takes on the complete responsibility for innovative IT & SAP projects while at the same time defying the "War for Talent" with customized and scalable staffing services for holistic IT sourcing and can scale to any size in any technology through global and flexible team augmentation.
Do you speak German? Would you like to work on an international project directly from Slovakia? So join the elite IT community, get an extra salary, enjoy flexibility and develop your potential for the future.
You will find on our homepage https://www.dpdhl.jobs/grow-program more detailed information on the application process, program schedule and typical project positions in the various business areas. We are looking forward to your application. CONNECTING PEOPLE. IMPROVING LIVES. #growprogram #growhr
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge.
Rohde & Schwarz GmbH & Co. KG sucht in eine/n Werkstudent Service Automation & Project Management (m/w/d) (ID-Nummer: 13718766)
Your mission is to lead the execution of complex, multi-system integration projects that enable ABOUT YOU to scale and enhance its partner business. You aren’t just managing a project; you are designing the data flows that make our ecosystem work.
Do you want to join us? Responsibilities Lead and steer complex replatforming projects independently Manage System Integrators and external partners to meet SCAYLE standards Ensure smooth connectivity and operation of customer environments post-go-live Own project lifecycle from planning to rollout, including budget and resource management Collaborate with internal and external stakeholders to align priorities and expectations Maintain transparent communication, progress tracking, and documentation throughout projects Apply agile methods to drive timely decisions and efficient execution Requirements Bachelor’s or Master’s degree in Business Administration, Computer Science, Business Informatics, Engineering, or similar experience 5+ years in IT project management, ideally in e-commerce or SaaS Proven experience managing enterprise customers and external service providers Strong knowledge of project management methodologies like Agile, Scrum, or Waterfall Solid understanding of e-commerce architectures, APIs, and MACH principles Exceptional communication and stakeholder management skills Experience with complex platform migrations or replatforming projects and project management certifications is a plus YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.
A/B testing), and performance optimization E-commerce experience (preferably retail), with a good understanding of commercial levers such as conversion, margin, stock, and campaign logic Experience in IT project management and leading cross-team initiatives You take ownership, make data-informed decisions, and feel comfortable operating in a high-impact product area You are comfortable working in an international environment You have excellent communication skills (in English) and can translate complex technical topics into clear business language You are analytical, structured, customer-focused, and impact-driven Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.
Your Tasks: Drive the design, implementation, and optimization of SAP HCM/ SuccessFactors processes, especially in the areas of payroll and time management Support and continuously improve existing solutions, including payroll, time management, integrations, and Fiori apps Ensure high-quality 2nd-level support following ITIL standards Depending on experience: lead workstreams or (sub-)projects and manage internal and external stakeholders Expand your knowledge in SAP Fiori and Cloud Platform Integration (CPI) by actively contributing to ongoing projects Your Profile: Degree in (Business) Informatics or comparable education/qualification Several years of relevant experience in SAP HCM consulting – particularly in payroll and time management Expertise in SAP HCM on-premise; knowledge of SAP Fiori and ideally SuccessFactors Experience in interface handling (IDOCs, CPI) is a plus Strong communication and collaboration skills in an international context Fluent in English; German or Spanish skills are a bonus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Impact & Team Power: High degree of creative freedom and unbeatable team power in a high performance work environment Salary & Employee Discounts: Secure job with the pioneer of discounts offering an attractive salary and corporate benefits Your tasks Lead the SAP development within the S/4HANA transformation program, functional developments and operational business Ensure all custom developments comply with SAP Clean Core principles and standardized development guidelines Design and implement scalable, maintainable custom solutions using ABAP, CDS Views, OData services, and Fiori/UI5 Collaborate with solution architects and challenge technical designs proposals Oversee integration scenarios leveraging SAP BTP services (CAP, Integration Suite, Workflow Management) Establish and enforce development best practices, code reviews, and quality assurance processes Support migration activities and ensure compatibility with future SAP upgrades Act as a technical mentor for development teams and coordinate offshore/nearshore resources Your profile Degree in Business Informatics or a comparable qualification Several years of experience in SAP development (ABAP, CDS, Fiori/UI5) Experience in SAP S/4HANA transformation projects and custom development governance Familiarity with SAP BTP services and cloud integration patterns as well as experience with SAP CAP (Cloud Application Programming Model) Ability to critically assess architecture proposals and provide sustainable alternatives Knowledge of API management and event driven architectures Familiarity with DevOps tools and CI/CD pipelines for SAP environments Strong knowledge of performance optimization and secure coding practices Very good German & English language skills, both spoken and written SAP-Developer-Core-Platform-m-f-d-Essen
Vaillant GmbH sucht in eine/n SAP Basis Project Manager (m/f/d) (ID-Nummer: 13763714)
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
What you will do: Prepare and structure topics, requirements, and stakeholder requests Answer stakeholder questions and create clear, reliable documentation Support and drive new projects from concept phase to implementation Manage and refine incoming requests via the team’s ticketing workflow Derive and define development tasks based on business and data needs Analyze data flows and assess the impact of changes on existing data deliverables Evaluate new data sources and identify opportunities for process optimization Ensure transparency and quality of KPIs and financial data Who you are: 1+ years of experience in a Technical Business Analyst, Data, or similar role Hands-on mentality and strong willingness to learn Experience working with data and IT systems Solid SQL skills (BigQuery is a plus) Understanding of data structures and data flows Basic programming knowledge is a nice to have Additional information: **Working model: Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg or Berlin on a weekly basis.